bertclothing is sure about the product quality, payment, and shipping policies, and we try to offer quality checked products only when any customer makes a purchase with us. Every product that is shopped from www.bertclothing.com is subjected to claim the returns and exchange.
We stand with our product 100%. If you face any problem with our product quality and services, we are there with our customer satisfaction team. We will review the concern and product and honor the returns up to 7 days from the date of delivery.
What products you can return to us?Any unused, in new condition, and any item which is receipt damaged is subjected to return and users can contact us at BERTCLOTHING@GMAIL.COM or +91 9999910483. We will happy to serve you with all the happiness. Accessories, customized stitched products like suits and blouses are non-returnable products.
Return Policy for purchase made during sale seasonWe will accept only those returns and exchanges if there is any manufacturing defect from bertclothing. Customized Wear, are non-returnable products.
Who will pay for the Return Dispatch?Do not take any stress over it. If the product has a manufacturing defect from bertclothing, then we will bear all the costs of shipping and returning the product.
If the product is returned or exchanged due to a change of mind, not interested terms, then users must fulfill the payment of return and exchange of the products.
Refunds on the canceled orders
Bertclothing will happily exchange the products if there is an issue with it, or you will get store credits in order to make a purchase in the near future. There is no refund on the canceled products in cash or any other online mode of payment.
Exchange cost will be by the customer and we don’t offer refunds as of now
How to Claim a return from Bertclothing?
Exchange on any product with manufacturing defect
Users can make an exchange request on the manufacturing of defective products. It is important to intimate Bertclothing within the time span of 24-48 hours about the defective piece. Users must contact us at BERTCLOTHING@GMAIL.COM to make an exchange request online.
Product Issues. Can a Users return the product?Yes, users can make a return request but with no refund. Users can avail the amount in the form of exchanged products or store credits to make a later purchase. Also, users must inform us at BERTCLOTHING@GMAIL.COM and let us know about the issue with the product.
Keep this information handy when you want to report on a product purchase
- Order Number
- Return reason made by the user
- Product Code
- Photo of the product which you want to return.