Is this a Made in India brand?
Yes. BERT brings to you stylish, high-end street wear that is made in India for the revolutionary Indian who knows his mind and is not afraid to reshape culture Through the thought processes that are animated with power and freedom of expression.
What material do you use for your clothing?
Our base fabric for our apparel is a polyester and cotton blend, that not only heightens comfort but is breathable, suitable for all weather and non-toxic. For our UniBERT mask’s we use Neoprene fabric as the base, which is water and fire resistant, flexible and provides good ventilation.
What is BERT’s USP?
BERT is a word used to describe a highly determined intellect who shines light wherever they go. It is a person who excels in everything, relentlessly. Since our brand ethos is centered around being the best version of yourself and spreading light, our brand USP is the reflective material we inculcate in our apparel that allows people to reflect positivity and brilliance. We aspire to help people feel determined and powerful in our clothes and reflect their true persona, being quite revolutionary.
Is everything available at BERT machine washable?
All BERT apparel is suitable for a gentle machine wash except, the UniBERT Mask’s which we recommend you to wash by hand using water at normal temperature.
Is the material used for the apparel safe for all skin types?
Neoprene fabric is largely used to manufacture our apparel. With medium weight 260-280 GSM, the fabric is non-toxic and latex free. Further, it is fire proof, water resistant and provides cushioning and protection making it ideal for all-skin types.
Are the masks hygienically produced?
Yes, all WHO protocols are adapted while producing and manufacturing the masks to ensure only the best for our consumers.
Can your street wear be worn in all kinds of weather?
Yes! Our base fabric has a lot of properties that make it suitable for all weather conditions. We use Neoprene fabric for our UniBERT masks and a polyester-cotton blend for our apparel. It is water and weather resistant, breathable, flexible and non-toxic. Hence, your comfort and style are ensured, irrespective of the weather.
Do you also make street-wear masks for children?
BERT’s UniBERT masks come in regular sizes (Small, Medium and Large) that provide an adequate fit for adults and teens. However, size customization is available and one can always opt for the same, be it extra-small or extra-large.
Do you offer colour and size customization?
BERT aspires for you to feel confident, comfortable, powerful and on top of the world in their apparel. We want BERT to be the perfect fit for you and thus, provide size customization to suit-you best. Colour customization is available only for an order that crosses 10 pieces or more!
Do you have any semi-formal street-wear?
Yes, we will be launching that soon. Watch out!
How do I check my order delivery status?
An auto-generated email will be sent to your given email address once the order is shipped, including delivery carrier name and delivery status. You can track your order on our delivery partners website, details for the same will be mentioned.
How do I return my products?
RETURN IS NOT ALLOWED AS PER FOLLOWING THE COVID GUIDELINES. TO EXHCHANGE THE SIZE YOU MAY WRITE A COMPLAINT TO THE OFFICIAL BERT EMAIL ADDRESS AT BERTCLOTHING@GMAIL.COM , AN ADDITIONAL CHARGE OF 89/- (PER CHANGE) WILL BE CHARGED TO THE END CUSTOMER FOR ANY EXCHANGE. CHANGE CAN ONLY HAPPEN WITHIN 48 HOURS OF RECEIVING THE PARCEL BY THE END CUSTOMER AFTER WHICH A PICK-UP OF THE SAME CAN BE SCHEDULED FROM THE PROVIDED ADDRESS. PRODUCTS THAT ARE DAMAGED/TAMPERED WITH ARE NOT ELIGIBLE FOR RETURNS. * On Custom size orders the size given, if not delivered the exact measurements will only be exchanged then
Do you ship free, pan-India?
Extra charges are levied for shipping. Don’t worry it’s a negligible amount!
How soon can I receive my order?
Your order will be dispatched once the payment is received through our payment gateway. Please allow a period of 3-4 business days for the product to reach you.
Is COD available while placing orders?
* Due to the current situation, you may experience a delay in shipments and deliveries. * All our garments are made in accordance with all WHO and Sanitization protocols. * Our garments are all handcrafted and custom made , hence they may take a little longer to reach you.